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Privacy Policy

At PT Unravel Consulting Indonesia, we value your privacy. This Privacy Policy describes how we handle personal data in connection with our integration between WhatsApp Business and Odoo, our ERP system.


1. What Data We Collect


We only collect and process data necessary for business communication via WhatsApp and for managing operations inside our ERP system (Odoo). This includes:

  • Contact details (such as name and phone number)
  • Messages exchanged between customers and our team via WhatsApp Business


2. How We Use the Data


We use this data solely to:

  • Communicate with customers regarding products, services, or support
  • Manage sales and customer service processes within Odoo


We do not use this data for advertising or share it with unrelated third parties.


3. Data Sharing


We do not sell or share your personal information. The WhatsApp–Odoo integration is used only for internal business communication and management purposes.


4. Data Security


We implement appropriate technical and organizational measures to protect your data against unauthorized access, use, or disclosure.


5. Your Rights


If you wish to access, correct, or delete your data, or have concerns about how it’s used, please contact us.


6. Contact


If you have questions about this policy, contact us at:


PT Unravel Consulting Indonesia

Email: [email protected]